Privacy Policy

Privacy Policy

Welcome to Pulse Guard, a service provided by DataMesh Connect (Hong Kong) Limited. Your privacy and the protection of your personal data are our top priorities. This policy outlines how we collect, use, and share your information when you access and use our websites and applications, collectively referred to as "Our Services."

1. Data Collection and Usage

We collect, store, and process personal data in accordance with this Privacy Policy and applicable laws.

• Data Storage: Your data may be stored locally on your devices, and this may vary depending on the regulations of your country or region. We ensure compliance with local laws in all processing activities.

• Data Processing: We process your data to offer and improve our services while complying with relevant legal requirements.

2. Sharing Your Data

We respect your privacy and only share your data in the following circumstances:

• With Your Consent: We may share your data with third parties once we have obtained your explicit consent, in line with applicable laws.

• Legal Requirements: Your data may be disclosed if required to comply with legal obligations, resolve disputes, or fulfill government requests.

• Affiliates: We may share your data within our corporate family for legitimate business purposes. Only the necessary data will be shared.

• Third Parties: Our services may integrate third-party services (e.g., Firebase for analytics). We share only essential data, such as anonymized information. For advertising, non-personal data (e.g., advertising ID) may be shared. You can manage ad tracking preferences through your device settings.

3. Your Rights and Control Over Data

You have various rights regarding your personal data:

• Access, Correction, and Portability: You can view and modify your data within Pulse Guard. You also have the right to request a copy of your data in a structured format.

• Withdraw Consent: You can withdraw consent at any time via the app or device settings, though this may impact some features of the app.

• Data Deletion: If you wish to delete your account or specific data, please contact us. You can also delete certain data directly within the app.

• Restrict Data Processing: You can request a restriction on data processing if you believe the data is inaccurate or processed unlawfully.

4. Children’s Data Protection

Pulse Guard is not intended for individuals under the age of 16. We do not knowingly collect data from minors. If you believe we have inadvertently collected data from a child, please contact our Data Protection Officer at healthpulse_suppoort@hotmail.com, and we will take prompt action to remove it.

5. International Data Transfers

To provide our services, your data may be transferred to other countries, including those outside your region. We ensure that such transfers comply with data protection regulations. For transfers from the European Economic Area (EEA), we use safeguards such as Standard Contractual Clauses.

6. Updates to This Policy

We may update this Privacy Policy periodically. If significant changes occur, we will notify you through appropriate channels (e.g., in-app notifications). The updated policy will be posted on this page, along with the revised "last updated" date.

7. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact our Data Protection Officer at healthpulse_suppoort@hotmail.com.

8.Fees

We offer both free and paid Services. If you choose to subscribe to a paid Service, you agree to pay the fees ("Fees") as quoted to you when you purchase that Service. We may calculate taxes payable by you based on the billing information that you provide us at the time of purchase. You are responsible for all charges related to using the purchased Service (for example, data charges and currency exchange settlements). You will pay the Fees in the currency We quoted at the time of purchase. We reserve the right to change the eligible currencies at any time, except where not permitted by applicable law. We reserve the right to change its prices at any time. However, if we have offered a specific duration and Fee for your use of the Service, we agree that the Fee will remain in force for that duration.

 

9. California Residents' Rights (CCPA Compliance)

California residents have additional privacy rights under the California Consumer Privacy Act (CCPA):

• Right to Know: You may request information about the personal data we collect.

• Right to Delete: You can request deletion of your personal data.

• Right to Opt-Out: You may opt out of the sale of personal data (if applicable).

• Data Sharing: We may share data with third parties for legal purposes, but we do not sell personal data.
 To exercise your rights, you can contact us via email. We will respond within 45 days.

10. EU/EEA Residents' Rights (GDPR Compliance)

If you are in the European Union, you have specific rights under the General Data Protection Regulation (GDPR):

• Rights to Access, Rectify, Erase, Restrict, and Transfer Data: You may exercise these rights by contacting us.

• Legal Basis for Processing: We process your data for contractual necessity, legal obligations, and legitimate interests.

11. Brazilian Residents' Rights (LGPD Compliance)

Under Brazil's LGPD (General Data Protection Law), you have rights to:

• Access, Correct, Delete, and Restrict Data: You can exercise these rights in line with the law.

• Data Processing: We process your data based on legal grounds, such as consent, legal obligations, or contractual requirements.

• International Transfers: We may transfer your data outside Brazil in compliance with legal frameworks.